We offer a Money Back Guarantee on all orders unless specified otherwise. The money-back-guarantee covers the first 30 days of purchase. After your chair is sent back to us in the original condition and received by us, we will issue a refund of the purchase price minus a restocking fee if applicable unless the chair was damaged intentionally or recklessly. In the event you return the chair within 30 days of purchase, we will pay for return shipping as part of our 30-day free returns policy unless the chair was damaged intentionally or recklessly or swapped with other products which not the product we originally sent. The returned item should be in the same or better condition as received by the customer. We may assess a restocking fee up to the amount of purchase. We should never be held liable in the event we decide not to refund your purchase price in part or in full or if we decide not to pay for return shipping.
In order to qualify for a free return, you must pack the item in the original box we shipped. If you no longer have the original box, you may use an alternate box that is the same size or smaller than the original box we shipped to you. We will not provide boxes in order to facilitate a return. Boxes may be purchased from us for a fee. You must use our free return label provided to you in order to qualify for free return shipping. We will not reimburse you for the cost of return shipping if items are returned with any other shipping service, label, or postage other than what we provided to you. Money-Back Guarantee and Free Returns are only valid on items that were received with a manufacturing defect. If you return an item that is in usable condition, or if we attempted to make your item in usable condition, you will not be eligible for Free Return or Money Back Guarantee.
All orders are considered fulfilled and received in full by the customer once carrier tracking information shows the carrier has received items from us. No further claim of non-receipt could then be lodged against us. We should not be held responsible in the event carrier loses an item or for delivery to a wrong address. We should not be held responsible in the event items were stolen in transit or after delivery was made. We may charge a service fee up to the amount of purchase for any shipment that is refused.
All our chairs are RE-NEWED and
WE ARE NOT AUTHORIZED HERMAN MILLER DEALER
WE ARE NOT AUTHORIZED STEELCASE DEALER
WE ARE NOT AUTHORIZED, HUMANSCALE DEALER
Orders may be subject to a cancellation fee.
We should never be held liable for damage, injury, or death caused by an item or the result of using an item.
We reserve the right, at our sole discretion, to change, modify, or otherwise alter these terms and conditions at any time. Such modifications shall become effective immediately or even retroactively upon the posting thereof.
IF YOU ARE NOT AGREE WITH ABOVE TERM AND CONDITION PLEASE DO LEAVE AND DO NOT MAKE ANY PURCHASED ANY OF THE PRODUCT AT OUR WEBSITE